Job Description
The Opportunity
Three experienced Housekeepers are needed for a newly acquired private residence in Miami, supporting a single ultra-high-net-worth Principal who is making Miami his primary base later this year. The household operates without a butler; the Housekeepers cover cleaning, laundry, wardrobe care, and informal service in equal measure. The role begins as a setup hire ahead of full move-in and settles into maintaining the residence to immaculate standards day-to-day. Reports to the House Manager on site.
About the Residence and Household
The residence is a private home being established as the Principal's primary base in Miami from late 2026, with travel back and forth in the months before move-in. The Principal travels frequently and unpredictably throughout the year; the household must be ready to host on short notice, or to sit quietly for weeks at a time, depending on the schedule.
The household team is intentionally lean for a residence at this level: a House Manager, three Housekeepers, this role is for one of three openings, a private chef, and a driver. The Housekeepers serve as well as clean. There is no butler. A small dog lives at the residence.
The House Manager runs the on-site team and reports to a Global House Manager who oversees the wider multi-residence portfolio.
Why this role
This is a setup hire. You will help bring a new private residence to life: working with the House Manager to establish housekeeping standards, set up wardrobes and linen cupboards, learn the Principal's preferences, identify reliable local suppliers and dry cleaners, and embed the rhythms of the house from a blank canvas. The first six months define how the residence runs for years afterwards.
Possible travel during the setup phase to support the Principal at other residences or hotels. For a Housekeeper who has run established households for years and wants the chance to build one properly from day one, this brief is genuinely different from the typical placement.
Key Responsibilities
Housekeeping and presentation
- Maintain the residence to immaculate private household standards through daily cleaning, regular deep cleans, and seasonal projects across bedrooms, bathrooms, living areas, kitchens, guest spaces, and back-of-house.
- Care for fine surfaces, delicate materials, artwork, antiques, fabrics, and luxury finishes with appropriate technique.
- Conduct daily walk-throughs of the rooms you cover, refreshing as needed so the residence is consistently ready for use.
- Keep storage, cupboards, pantries, and household supplies organised and well stocked. Monitor inventory and flag reorders to the House Manager.
Laundry, wardrobe, and linen care
- Manage laundry, ironing, steaming, and folding to a high standard. Care for delicate fabrics, luxury garments, linens, towels, and guest items with appropriate processes for each material.
- Support wardrobe organisation, seasonal rotation, packing, and unpacking when the Principal travels. Maintain wardrobes in order at all times.
- Liaise with trusted dry cleaners and external service providers as needed. Build relationships with reliable local Miami suppliers.
- Maintain linen cupboards and laundry areas in excellent order.
Service and household support
- Step in to serve drinks, refreshments, and light food when the Principal or guests are in residence. The team works without a butler; everyone is service-capable.
- Assist with guest arrivals, room preparation, turn-down service, and informal hosting.
- Respond to requests promptly, calmly, and professionally. Maintain a warm, discreet presence in the home.
- Run occasional errands and receive deliveries. Help care for the resident small dog day-to-day in coordination with the wider team.
Requirements
Must-haves
- Proven experience already as a Housekeeper in a UHNW or HNW private residence, luxury hotel, yacht, villa, or comparable high-end environment. This is not a step-up role; the Principal is hiring for confirmed housekeeping experience.
- Excellent spoken and written English.
- US citizen or Green Card holder.
- Excellent housekeeping standards with strong attention to detail. You take real pride in presentation, in caring for materials properly, and in noticing what others miss.
- Strong laundry, ironing, and wardrobe care skills. You understand how to handle delicate fabrics, luxury garments, and fine linens.
- Service-capable. You are comfortable stepping in to serve drinks, refreshments, and light food when the Principal or guests are in residence. This household has no butler.
- Comfortable with pets, including a small dog in residence, and flexible with hours when the Principal is in residence or hosting.
- Discreet, polished, and professional at all times.
Strong advantage
- Setup or new-residence opening experience.
- Yacht interior or stewardess background with strong service standards. Yacht stewardesses transitioning to land are well-suited to this role: laundry discipline, service across the cleaning and hosting boundary, and comfort with high-trust principals all transfer directly.
- Strong local Miami knowledge: trusted dry cleaners, household suppliers, and the rhythm of South Florida.
- Additional languages welcome.
- Knowledge of luxury fabrics, wardrobe care, table presentation, flower care, or informal service patterns.
- Comfortable in a small, close-knit household team where roles overlap deliberately.
Working in this household
The day-to-day in a UHNW Miami private residence with a single Principal and unpredictable travel runs in two modes. When the Principal is in residence, the household runs at full pace: meals prepared, rooms refreshed throughout the day, guests received, the small dog cared for. When the Principal is away, which can be weeks at a time, the household shifts to maintenance and project mode: deep cleaning, wardrobe rotation, supplier reviews, restocking, and preparing the residence for return. Staff take holiday during these quieter windows; the schedule is structured around the Principal's rhythm rather than a fixed week.
The cultural register is service-capable rather than formal. The Principal does not want a butler. He values calm, consistent, intelligent staff who can move between cleaning a room, serving a drink, walking the dog, and preparing a wardrobe without changing posture. Housekeepers from luxury hospitality, yacht interiors, or serviced residences typically settle into this register quickly.
Practical Information
- Contract: Full-time, permanent.
- Start: Immediate. Setup phase ahead of the Principal's full move-in towards the end of 2026, with travel possible during this period.
- Reporting to: House Manager, on site.
- Working pattern: Flexible around the Principal's unpredictable travel. Staff take holiday when the Principal is away.
- Languages: Fluent English required. Additional languages welcome.
- Travel: Occasional travel with the Principal across other residences and hotels.
- Pet: Small dog in residence.
- Live-in or live-out: Live-in accommodation may be considered for the right candidate; live-out is equally welcome.
- Salary: $65,000 to $90,000 gross per annum, dependent on experience, plus benefits.
- Right to work: US citizen or Green Card holder required.
- Standard NDA required.
- One of three Housekeeper positions opening for this residence.
Application Process
Please note: due to the high volume of applications we receive, we are only able to contact candidates who are successfully shortlisted. If you have not heard from us within 14 days of submitting your application, please assume that you have not been successful on this occasion.