Job Description
- Location: West Dorset, England. Working from massage huts and treatment rooms on the estate.
- Salary: £30,000 to £35,000 per annum, depending on experience.
- Contract: Full-time, permanent.
- Working Pattern:Full-time, including weekend and evening work to meet the needs of the spa.
- Reporting To:Spa Supervisor.
- Qualifications:Level 3 qualification in massage therapy (for example VTCT, ITEC, or CIBTAC). Valid professional insurance.
- Right to Work:Existing right to live and work in the UK required.
Overview
Oplu is leading the search for a Massage Therapist to join the Spa team at an established luxury country hotel and wellness retreat set within a working estate in West Dorset.
Reporting to the Spa Supervisor, the Massage Therapist delivers massage and body treatments to the highest professional standard from massage huts and treatment rooms on the estate, giving every guest a calm, personal, and restorative spa experience. The role is an ambassador for the spa and the wider hotel.
Who this role suits
A qualified Massage Therapist with previous experience in a hotel or luxury spa, ideally with a repertoire covering Swedish, deep tissue, hot stone, aromatherapy, and pregnancy massage.
The right candidate is warm, calm, precise, and genuinely passionate about the healing side of their craft. Comfortable with a seven-day spa rhythm including weekend and evening cover. Hygiene-first, consultation-driven, and quietly consistent on standards.
Key Responsibilities
Treatments
- Deliver massage and body treatments from the spa menu (for example Swedish, deep tissue, hot stone, aromatherapy, and pregnancy massage) to a consistently high standard.
- Carry out a full consultation before every treatment, checking contraindications and tailoring the treatment to the guest's needs.
- Complete consultation forms and treatment records accurately and store them in line with GDPR.
- Give guests clear aftercare advice and recommend further treatments, products, and experiences.
- Keep to the treatment schedule so guests are welcomed on time and no booking is missed.
Spa guest experience
- Welcome guests warmly and guide them through their spa journey from arrival to departure.
- Promote spa packages, retail products, and the hotel's experiences programme where appropriate.
- Handle feedback professionally, passing any concerns to the Spa Supervisor.
Treatment areas and products
- Prepare, clean, and reset massage huts and treatment rooms between every guest so each space is spotless and calm.
- Use and store oils, products, and equipment correctly, in line with COSHH, safety data sheets, and spa guidelines.
- Manage laundry and waste in treatment areas, liaising with Housekeeping.
- Report low stock, faulty equipment, and maintenance issues to the Spa Supervisor promptly.
Health and safety
- Accept responsibility as a Competent Person in implementing the company's Health and Safety Policy, following all SOPs and risk assessments.
- Maintain high standards of hygiene and infection control for every treatment.
- Know and follow fire, evacuation, and emergency procedures.
Requirements
Must-haves
- Level 3 qualification in massage therapy (for example VTCT, ITEC, or CIBTAC).
- Valid professional insurance.
- Previous experience as a massage or spa therapist, ideally in a hotel or luxury spa.
- Existing right to live and work in the UK.
Strong advantage
- Hot stone, aromatherapy, sports, or pregnancy massage specialisms.
- Facial or beauty qualifications.
- Product-house training.
- First Aid at Work.
Other requirements
- Weekend and evening work to meet the needs of the spa.
- Presentable, cheerful, and polite at all times, with good personal hygiene and a clean, laundered uniform.
- Able to carry out other reasonable duties as requested by the Spa Supervisor.
Application Process
Apply confidentially via the form on this page. Only shortlisted candidates will be contacted. If you do not hear from us within 14 days, please consider your application unsuccessful on this occasion.