Job title: House Manager for UHNW Private Residence in Miami

Job Description

The Opportunity

A House Manager is needed for a newly acquired private residence in Miami, supporting a single ultra-high-net-worth Principal making Miami his primary base later this year. You will lead day-to-day operations and a small on-site household team of three Housekeepers, a private chef, and a driver. The role begins as a setup hire ahead of full move-in and reports to the Global House Manager, who travels in from time to time and otherwise oversees the wider multi-residence portfolio.

About the Residence and Household

The residence is a private home being established as the Principal's primary base in Miami from late 2026, with travel back and forth in the months before move-in. The Principal travels frequently and unpredictably throughout the year; the residence must always be ready to host on short notice, or to sit quietly for weeks at a time, depending on the schedule.

The Principal is a single ultra-high-net-worth individual with international business interests and a multi-residence portfolio. Miami is becoming the primary residence and the centre of his US household. He is described as commercially sharp, direct, and high-trust once trust is earned.

The on-site team you will lead is intentionally lean: three Housekeepers, a private chef, and a driver. The Housekeepers serve as well as clean. There is no butler. The Principal has been clear that he wants the team to step in across all forms of household support: housekeeping, laundry and wardrobe care, informal service, guest preparation, and light hosting. A small dog lives at the residence. The reporting line above this role is the Global House Manager.

Why this role

This is a setup hire. You will help bring a new private residence to life from a blank canvas: standards, household manuals, the supplier list, household systems, daily and weekly routines, inventories, and the rhythm of the house. The hard work of the first six months defines how the residence runs for years afterwards.

You will work directly with the Global House Manager during the setup phase, with possible travel to support the Principal at other residences and hotels. For a House Manager who has run an established household for years and wants the chance to build one properly from day one, this brief is genuinely different from the typical placement. It is closer in shape to opening a new luxury residence than to taking over an existing one.

Key Responsibilities

Residence setup and household operations

  • Set up the residence ahead of the Principal's full move-in: define household standards, build the household manual, source and onboard suppliers, design household systems, embed routines, and complete the inventory.
  • Once occupied, run day-to-day operations across the residence. Walk the home daily, anticipate needs, and resolve issues before they surface to the Principal.
  • Maintain household manuals, contact lists, supplier files, and operational notes so that the residence runs even when you are not on site.
  • Manage stock levels, purchasing, and basic budgets across cleaning supplies, pantry, flowers, household consumables, and guest amenities.

Leading a small, service-led team

  • Lead the on-site team of three Housekeepers, the private chef, and the driver. Hold standards, communicate expectations clearly, and protect the culture of the household.
  • Coordinate daily tasks across housekeeping, laundry, wardrobe care, household organisation, and informal service. The Housekeepers serve drinks, refresh rooms, and assist with guest arrivals; everyone in the team is service-capable.
  • Liaise with the Global House Manager on cross-residence coordination, hiring decisions, and reporting upward to the Principal where required.

Vendors, maintenance, and contractors

  • Coordinate vendors, contractors, deliveries, and maintenance for a luxury residence. Build a trusted Miami supplier network from scratch where one does not exist.
  • Report and follow up on repairs, service visits, and household maintenance, with clear records and clean handoffs.
  • Manage building-level relationships, including concierge, building management and security, where the residence sits within a condominium structure.

The Principal's day and presentation

  • Ensure the residence is prepared according to the Principal's preferences. Given his unpredictable travel pattern, the residence must be ready to host or to receive him at short notice.
  • Lead the team in receiving guests with appropriate discretion and warmth, in the absence of formal butler structure.
  • Care for the resident small dog day-to-day in coordination with the team.

Requirements

Must-haves

  • Five plus years already in a House Manager, Executive Housekeeper, Residence Manager, Household Director, or equivalent senior household role within a UHNW or HNW private residence. This is not a step-up role; the Principal is hiring for confirmed experience.
  • Excellent spoken and written English.
  • US citizen or Green Card holder.
  • Hands-on operational instincts. You walk the residence, check rooms, supervise staff, and step in practically. This is not a desk-based role.
  • Demonstrable experience supervising a small household team and coordinating vendors, contractors, stock, and basic budgets.
  • Calm and discreet under pressure. The residence must look effortless even when the Principal is travelling, returning at short notice, or hosting unexpectedly.
  • Comfortable communicating clearly with a Global House Manager based outside the residence, including by phone and written brief.

Strong advantage

  • Setup or new-residence opening experience: another private residence opening, a luxury hotel pre-opening, a yacht commissioning, or a serviced residence launch.
  • Strong local knowledge of Miami and South Florida: trusted suppliers, contractors, building management contacts, neighbourhoods, household logistics.
  • Background in luxury hospitality, yacht interiors, or serviced residences alongside private household experience.
  • Comfortable working in a small household where the team is intentionally lean and roles overlap deliberately.
  • Comfortable with pets, including a small dog in residence.
  • Additional languages welcome.

Working in this household

The day-to-day in a UHNW Miami private residence with a single Principal and unpredictable travel sits between two patterns. When the Principal is in residence, the household runs at full pace: meals prepared, schedules anticipated, guests received, the small dog cared for, every surface refreshed. When the Principal is away, which can be weeks at a time, the household shifts to maintenance mode: deep cleaning, project work, supplier reviews, and preparing for the next return. Staff take holiday during these quieter windows; the household team is structured around the Principal's rhythm rather than a fixed week.

The cultural register is service-capable rather than formal. The Principal does not want a butler. He values calm, consistent, intelligent staff who can move between cleaning a room, serving a drink, receiving a guest, and walking the dog without changing posture. The House Manager sets the tone for this and protects it as the team grows.

Practical Information

  • Contract: Full-time, permanent.
  • Start: Immediate. Setup phase ahead of the Principal's full move-in towards the end of 2026, with travel possible during this period.
  • Reporting to: Global House Manager, off-site, with occasional on-site visits to Miami.
  • Working pattern: Flexible around the Principal's unpredictable travel. Staff take holiday when the Principal is away.
  • Languages: Fluent English required. Additional languages welcome.
  • Travel: Occasional travel with the Principal across other residences and hotels during the setup phase and beyond.
  • Pet: Small dog in residence.
  • Live-in or live-out: Live-in accommodation may be considered for the right candidate; live-out is equally welcome.
  • Salary: $100,000 to $150,000 gross per annum, dependent on experience, plus benefits and discretionary bonus.
  • Right to work: US citizen or Green Card holder required.
  • Standard NDA required.

Application Process

Please note: due to the high volume of applications we receive, we are only able to contact candidates who are successfully shortlisted. If you have not heard from us within 14 days of submitting your application, please assume that you have not been successful on this occasion.