Job Description
Location: Miami, Florida, USA
Contract: Full-time, permanent
Schedule: Flexible, including weekends and irregular shifts as part of a rota
Languages: English and Spanish essential
Right to Work: Full US eligibility required
Reporting To: House Manager, with oversight from a Global House Manager
Start Date: Setup phase ahead of late-2026 move-in
Overview
A distinguished private household in Miami is appointing a polished and service-focused Private Household Service Professional to join a lean, high-performing private residence team.
Whether your background is as a Butler, Private Steward, House Steward, Yacht Steward or Stewardess, or luxury hospitality service professional, this is a high-trust appointment for someone who knows how a formal private residence should run.
This is a setup hire. The successful candidate will help bring a new UHNW residence to life, working alongside the House Manager to establish service and housekeeping standards from a blank canvas. The first six months will define how the residence runs for years afterwards.
The Opportunity
This is a high-trust private household position supporting a high-profile Principal with service, guest welcoming, household presentation, organisation, hosting readiness, and day-to-day residence support. It requires someone present, proactive, attentive, and comfortable providing discreet, principal-facing service within a formal private residence.
The role is particularly well suited to:
- Yacht interior professionals, including Yacht Stewards, Yacht Stewardesses, Chief Stews, Second Stews, or yacht interior crew looking for a land-based seat.
- Polished luxury hospitality professionals from five-star hotels, private villas, or members’ clubs.
- Formal household professionals from UHNW residences, family offices, or private estates.
Possible travel during the setup phase may be required to support the Principal at other residences or hotels.
About The Residence & Household
The residence is a private home being established as the Principal’s primary Miami base from late 2026, with travel back and forth in the months before move-in.
The Principal travels frequently and unpredictably throughout the year. The household must be ready to host on short notice, or sit quietly for weeks at a time, depending on the Principal’s schedule.
The household team is intentionally lean for a residence at this level. The on-site team includes a House Manager, two Housekeepers, a Private Chef, and a Driver. The Housekeepers support both service and cleaning, and there is no formal Butler within the residence. The household is therefore seeking a polished Private Household Service Professional who can strengthen the team’s service capability while remaining hands-on and flexible.
A small dog lives at the residence. Candidates must be pet-friendly and comfortable assisting with occasional dog-related duties.
The House Manager runs the on-site team and reports to a Global House Manager, who oversees the wider multi-residence portfolio.
Key Responsibilities
Principal-Facing Service
- Provide polished, discreet, and service-focused support to the Principal and guests.
- Serve refreshments and respond promptly to household requests.
- Maintain a calm, attentive presence throughout the residence.
- Anticipate needs while respecting privacy, boundaries, and household protocol.
- Represent the household with discretion, integrity, and professionalism.
Household Presentation & Readiness
- Ensure the residence is clean, organised, stocked, and always guest-ready.
- Support household readiness before, during, and after the Principal’s visits.
- Keep the residence prepared to receive at short notice.
- Maintain calm, consistent upkeep during quieter periods.
- Perform general and deep cleaning as part of the rota.
- Maintain service areas, storage spaces, guest areas, and household supplies.
- Assist with errands, groceries, and basic household admin when required.
Laundry, Ironing & Wardrobe Support
- Manage laundry, ironing, steaming, folding, and garment presentation with precision.
- Support wardrobe care and high-standard garment handling where required.
- Maintain strong attention to detail across linens, clothing, and household fabrics.
- Ensure laundry areas remain organised, clean, and properly stocked.
Team Support
- Report to the House Manager and support the wider household team.
- Work collaboratively with the House Manager, Housekeepers, Private Chef, Driver, and wider household structure.
- Follow household standards, routines, and rota requirements.
- Support a lean team environment where service and housekeeping responsibilities overlap.
- Assist with occasional dog-related duties when needed.
Requirements
Must-Have
- Fully eligible to work in the US.
- Fluent English and Spanish.
- Based in, or able to work reliably in, Miami, Florida.
- Proven experience in a private household, luxury residence, yacht interior, five-star hospitality environment, or similar high-end service setting.
- Strong service-first mindset with polished personal presentation.
- Confident serving refreshments and responding to Principal or guest requests.
- Excellent laundry, ironing, steaming, folding, and garment care skills.
- High standards of cleanliness, organisation, and household presentation.
- Discreet, calm, emotionally intelligent, and highly professional.
- Comfortable working around a high-profile Principal and guests.
- Flexible to work weekends, holidays, and irregular shifts as part of a rota.
- Comfortable working in a residence where schedules may change at short notice.
- Pet-friendly and comfortable around a small dog.
- Able to assist with occasional dog-related duties.
- Confident working without constant supervision; proactive and self-starting.
- Familiarity with Google Docs, Google Sheets, WhatsApp, and basic household technology.
- Strong work ethic, high standards, and excellent attention to detail.
Strong Advantage
- Yacht Steward, Yacht Stewardess, Chief Stew, Second Stew, or yacht interior background.
- Experience in a UHNW private household or high-profile private residence.
- Formal service, table service, drinks service, or guest service experience.
- Luxury hospitality, five-star hotel, villa, chalet, or private estate experience.
- Wardrobe care, fine laundry, luxury garment care, or packing and unpacking experience.
- Experience working as part of a structured household team.
Working In This Household
The household requires someone polished, discreet, flexible, and genuinely service-led.
The successful candidate will understand that the role combines principal-facing service with hands-on household support. They will be confident moving between service, laundry, organisation, household presentation, guest readiness, and general upkeep without treating the role as cleaning-only.
The residence may need to be ready to host on short notice, or may remain quiet for weeks depending on the Principal’s travel schedule. The right candidate will be calm and consistent in both scenarios.
The cultural register is calm, private, professional, and detail-focused. The household values quiet anticipation, strong boundaries, consistency, and high standards.
Why This Role
- A setup hire. Shape how the residence runs from a blank canvas.
- Work alongside an experienced House Manager in a lean, high-performing team.
- Discreet UHNW environment in one of the most sought-after household markets in the US.
- Particularly strong fit for yacht interior crew looking for a land-based seat without losing the polish and service edge.
- Possible setup-phase travel to support the Principal at other residences or hotels.
About Oplu
Oplu is the executive search partner of choice for principals, family offices, and luxury brands. We place senior household, service, and right-hand appointments with the discretion and rigour these environments demand. This search is conducted on a retained basis.
Application Process
Apply via the form on this page. Only shortlisted candidates will be contacted. If you do not hear from us within 14 days, please consider your application unsuccessful on this occasion.