Job title: Housekeeper

Job Description

  • Location: West Dorset, England. Work covers both indoor and outdoor areas across the estate.
  • Salary: £26,000 to £30,000 per annum, depending on experience.
  • Contract: Full-time, permanent.
  • Working Pattern: Full-time, including weekend and evening work. Outdoor work in the external environment required at times.
  • Reporting To: Head of Housekeeping.
  • Right to Work: Existing right to live and work in the UK required.

Overview

Oplu is leading the search for a Housekeeper to join the Housekeeping team at an established luxury country hotel and wellness retreat set within a working estate in West Dorset.

Reporting to the Head of Housekeeping, the role keeps buildings and general access areas to the highest standard of cleanliness, hygiene, and presentation across the estate. The role is an ambassador for the hotel and part of the team that keeps every guest experience feeling considered and calm.

Who this role suits

A housekeeper with experience in a hotel, boutique hotel, luxury property, or private household. Comfortable with the physical rhythm of hospitality housekeeping, with the attention to detail that luxury guests notice.

The right candidate is reliable, warm, discreet, and quietly house-proud. Comfortable working outdoors on the estate when required. Follows SOPs, respects chemicals and equipment, and takes pride in a job done cleanly and in full.

Key Responsibilities

Cleaning and presentation

  • Follow set procedures and schedules for cleaning, sanitising, setting out areas, and organising services.
  • Use correct chemicals, materials, equipment, and methods per set procedures for specific areas and items.
  • Be fully aware of COSHH and MSDS for the use of chemicals per recommendations and SOPs, and ensure storage and transport around site is controlled at all times.
  • Ensure all areas are clean, tidy, and presentable to a high standard.
  • Ensure all required signage, barriers, screens, lifting equipment, working-at-height setup, additional team support, and other measures are organised and mobilised in advance, used as required, and demobilised to maximise efficiency and comply with Health and Safety requirements.
  • Collect rubbish, refuse, and waste and deposit in designated areas and receptacles, as scheduled.

Laundry and linen

  • Collect used and dirty laundry and replace where required with clean.
  • Liaise with the Laundry third party to issue dirty and receive clean laundry per set procedures and controls.
  • Launder required items in-house as demanded when required due to third-party restrictions.

Cross-department support

  • Support other departments as required in the movement of items and set-up of areas.
  • Support the replenishment and control of stocks used across the hospitality operation and ensure all required measures for access to stocks, stock replenishment, and stock-control administration are satisfied.
  • Open, close, lock, and unlock egress routes and points per the requirements of schedules and procedures.

Health and safety

  • Support control measures related to access onto the premises, into and around buildings, and designated areas, for the safety of guests, team members, partners, and third parties.
  • Accept responsibility as a Competent Person in the implementation of the company's Health and Safety Policy. Ensure the highest levels of Health and Safety are followed, complying with all SOPs, risk assessments, and operations manuals.
  • Identify issues related to the building, site, facilities, or services and report immediately to the Line Manager.
  • Undertake other reasonable duties as requested by Management.

Requirements

Must-haves (training to be completed if not already held)

  • COSHH training.
  • Cleaning training.
  • Manual Lifting training.
  • Existing right to live and work in the UK.

Strong advantage

  • First Aid at Work.
  • Fire Safety training.
  • Previous experience in a luxury hotel, boutique hotel, or private household.

Other requirements

  • Presentable, cheerful, and polite at all times, wearing appropriate clean and laundered uniform.
  • Weekend and evening work to satisfy the responsibilities.
  • Working outside in the external environment required at times.
  • Focused, proactive, enthusiastic, working on own initiative or as part of a team.

Application Process

Apply confidentially via the form on this page. Only shortlisted candidates will be contacted. If you do not hear from us within 14 days, please consider your application unsuccessful on this occasion.